I hit the wrong button. What do I do?

Android Help, iOS Help
If you hit the wrong button, just hit the right button.  MyRideTrac is constantly tracking your miles and tagging those miles with an event status (RIDER/NORIDER/PERSONAL).  When you press a button, it changes the tag on the next distance traveled.  If you want to fix an erroneous entry, you can do so on the detail spreadsheet that is sent when you use the SEND REPORT feature.  Every event and its miles will be represented by a row in the spreadsheet, you can simply change the event tag.  (see picture below)  
Read More

Can I enter back dated Expenses and Miles?

Android Help, iOS Help
Expenses Yes!  You can enter backdated expenses directly into MyRideTrac on the EXPENSES screen.  Just dial in the odometer number you want, key in the date and select the expense type from the spinner wheel. Miles Yes - in the spreadsheet but not directly into MyRideTrac on your phone - yet.  Miles are tracked automatically by the GPS system built into your phone.  The easiest way to add miles to your log is to use the handy spreadsheet that is sent with your SEND REPORT email.  You can add a summary of miles to the top or bottom of the spreadsheet very easily using Google Docs or Excel.  Send an email to Support if you want some help.
Read More

Do I need to “kill” the app by swiping up?

iOS Help
NO.  MyRideTrac is designed to be very stable and run in the background.  While the app is running in the background it is doing the following things: 1. Tracking your miles (RIDER/NORIDER/PERSONAL).  If you want to stop logging hit the STOP button. 2. Backing up your data.  The app needs to be running to back up your data.  If you kill it, it can't back up. MyRideTrac is also monitoring your memory.  The operating system kills apps that are in the background when it nears being full.  MyRideTrac will warn you when memory is near full so that you can choose what apps you want to kill.   We are for you being in control.
Read More

iOS Help

Use this page for help on using MyRideTrac on your iPhone or iPad Installing the widget for iOS 10 [embed]https://youtu.be/v5cCXnHVBvY[/embed] Installing the widget for iOS 9 [embed]https://youtu.be/-95azsJAVQM[/embed] Logging Fuel and Other Expenses [embed]https://youtu.be/9SpndN2EYEI[/embed] Metric Support [embed]https://youtu.be/q1AGsZ1gZHY[/embed]  
Read More